Contact GetInboxScore We read every message. Whether you've found an error in our data, have a question about our methodology, want to suggest a tool we should track, or just want to share feedback we want to hear from you. Email us at contact@getinboxscore.com What to Expect Response time: We aim to respond within 2-3 business days. Complex technical questions about our methodology may take longer while we gather the right data to answer you properly. What we can help with: - Questions about our Creator Email Score™ methodology - Corrections to inaccurate data or outdated pricing - Tool suggestions you'd like us to track - Media inquiries and research partnerships - Feedback on our articles and analysis What we can't help with: - Individual email marketing consulting or strategy advice - Technical support for the tools we review (contact the vendors directly) - Requests to remove honest negative reviews of products - Paid reviews or sponsored content placement Transparency Commitment If you represent a company we cover and want to provide updated information (new pricing, new features, corrections to factual errors), we welcome that. We treat every company the same — no one gets preferential treatment in our scores based on communication with us. If you're a creator or user with firsthand experience using any tool we rate, your feedback helps calibrate our community sentiment data. Real user perspectives are the foundation of what we do. For Researchers and Journalists If you're researching the email marketing industry and want access to our aggregated data or want to cite our methodology in your work, please reach out at contact@getinboxscore.com. We're happy to provide context, custom data pulls for specific questions, or expert commentary for stories. Response Hours We operate on a small team, so responses come during standard business hours. Urgent issues about data errors are prioritized.